It’s been a rough stretch for Webflow users.
On July 29, 2025, the no-code giant experienced a major outage that left designers, developers, and agencies unable to access the platform for hours – right in the middle of a workday. This wasn’t just a one-off glitch. For many, it was the tipping point in a long pattern of instability, bugs, and silence from the top.
“We Pay for a Working Platform”
In a widely shared open letter on Webflow’s official forum, one user put it bluntly:
“We pay for a working platform. We evangelize your platform. We deserve a tool that works.”
The post, signed by dozens of frustrated professionals, called out constant Designer crashes, lost work, and unreliable publishing. In their words:
“We are losing time, money, and trust.”
The letter also laid out five clear asks: stop releasing new features, fix the core platform, give real-time updates that match user reality, publish a public stability roadmap, and assign real accountability.
And it clearly struck a chord. The thread has exploded with responses, from solo freelancers to agency teams, all saying the same thing: Webflow isn’t stable anymore.
“Everything Broke at Once”
On Reddit, the reaction was raw and real.
“So frustrating! Nothing works. Publishing is broken, Designer won’t load, and we have deadlines.”
Another user wrote during the height of the outage:
“Can’t even access the dashboard… and the status page says everything is fine. What a joke.”
Multiple users echoed that sentiment: while Webflow’s status page showed “Operational,” entire features were inaccessible. Some accused Webflow of sugarcoating the reality.
“Stop trying to spin this. Just tell us what’s happening. We’re not dumb.”
Webflow’s Response: Too Late, Too Vague?
CEO Linda Tong posted an update the next day:
“We’ve identified the root cause of the issue… and implemented a fix. We’re continuing to monitor performance.”
(Source: Reddit)
But that didn’t calm many nerves. One reply said it all:
“The Designer still crashes. Fix the basics before rolling out any more ‘AI-powered’ anything.”
It’s Bigger Than a Bug
The frustration goes deeper than a single outage. It’s about trust. Webflow has positioned itself as the go-to for agencies and serious professionals, but many users feel abandoned.
“We’ve bet our business on this platform. Now we’re reconsidering everything.”
Others pointed out that even during normal days, the Designer feels laggy, the CMS buggy, and publishing unreliable.
One developer suggested a radical solution:
“Build a local desktop version with offline sync. Reduce the load and give users a safety net.”
What Happens Next?
This moment feels like a turning point. The Webflow community isn’t just frustrated – they’re organizing. They’re demanding change. And they’re looking at other options.
If you’re looking for a more stable or developer-friendly alternative, you might want to check out UltimateWB or other platforms where you’re in full control of your files and web hosting.
🧭 Whether Webflow recovers or loses trust permanently remains to be seen. But one thing is clear: creatives need tools they can count on. The conversation is no longer just about features – it’s about reliability, communication, and respect for the people who build the web.