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Problems & TroubleShooting
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Fix for: Login issues

If you think your username/password login is not working, and that you just have to keep resetting your password for access, the reason could be very simple:

1) Check capitalization of your password - it won't work with the wrong capitalization!

2) Check your username - not just for spelling, but for spacing too!  If you are allowing spacing in your username, make sure you have the right spacing.  Using 1 or 2 spaces in your username, for example, makes a difference!

Official UWB Support Team! Contact us directly here!

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